IT Staff

About Jeremy

Jeremy has worked for the Will County 9-1-1 Emergency Telephone System since January of 2011. His responsibilities as IT Manager is to provide the technical vision and direction for our solutions, the maintenance and security of the systems equipment and infrastructure as well as oversight of the IT staff day to day assignments and priorities.

Previously to working for Will County 9-1-1, He was employed by the City of Joliet / Joliet Police Department for 7 years where he held several IT roles from network administrator, IT Manager and finally Interim I.T. Directory.

His education includes a Bachelor of Science in Technical Management (Network and Communications Management) from DeVry University in 2006 where he graduated Magna Cum Laude.

Jeremy DeVivo

Jeremy DeVivo

IT Manager

About Jim

Jim has worked for the Will County 9-1-1 Emergency Telephone System since January of 2001. Originally hired as the Geo-file Coordinator responsible for both the Master Street Address Guide, and also the mapping data that is the base for the Computer Aided Dispatch (CAD) System. Having gradually moved into the Information Technology (I.T.) area over several years, he was officially assigned as an I.T. Technician in mid-year 2004. His responsibilities as part of the I.T. Staff include installation, oversight, configuration and troubleshooting of its systems in various degrees, which can be found on our supported applications page. He also serves as one of the afterhours support technicians.

Previously to working for Will County 9-1-1, Jim enjoyed 10 years in the fire service reaching the rank of Captain, and serving as an Emergency Medical Technician – Basic Level for 4 years. He also dispatched for Western Will County Communications (Wescom) for 2 years.

In addition to his normal duties, Jim is also a Member of the Will County 9-1-1 Technology Advisory Committee. He has also completed certifications from the National Emergency Number Association for Emergency 9-1-1 Database Management, Positron for Viper Installation, Configuration and System Troubleshooting, Motorola Premier CAD, PMDC, and AVL Configuration, as well as other general .I.T courses. He was also honored by the E9-1-1 Institute in 2010 in recognition of valuable contribution as a 9-1-1 technician and dedication to advancing E9-1-1 services in America.

Jim Ariagno

Jim Ariagno

Network Engineer

About Wesley

Wes has worked for the Will County 9-1-1 Emergency Telephone System since November of 2009. His responsibilities as part of the IT Staff include installation, oversight, configuration and troubleshooting of its systems in various degrees for all the PSAPS’s, Police Departments and Fire Departments in our 9-1-1 system, which can be found on our supported applications page. He also serve as one of the afterhours support technicians.

Previously to working for Will County 9-1-1, He was employed by the Romeoville Police Department for 4 years as a 9-1-1 Dispatcher. In addition to his regular duties he was also on a specialized team called TERT (Telecommunications Emergency Response Team), and he was also a Certified Trainer.

In his education background he has received an Associates in Applied Science (Computer Networking Technologist) from Joliet Junior College in 2008. He is certified from Positron for Viper Installation, Configuration and System Troubleshooting, and has taken other general .I.T courses.

Wesley Whitaker

Wesley Whitaker

Systems Administrator

About Mike

Mike has worked for the Will County 9-1-1 Emergency Telephone System since November of 2009. His responsibilities as part of the IT Staff include installation, oversight, configuration and troubleshooting of its systems in various degrees for all the PSAPS’s, Police Departments and Fire Departments in our 9-1-1 system, which can be found on our supported applications page. He also serve as one of the afterhours support technicians.

Previously to working for Will County 9-1-1, He was employed by the Romeoville Police Department for 4 years as a 9-1-1 Dispatcher. In addition to his regular duties he was also on a specialized team called TERT (Telecommunications Emergency Response Team), and he was also a Certified Trainer.

In his education background he has received an Associates in Applied Science (Computer Networking Technologist) from Joliet Junior College in 2008. He is certified from Positron for Viper Installation, Configuration and System Troubleshooting, and has taken other general .I.T courses.

Michael Adduci

Michael Adduci

IT Technician

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